One of the most important thing you need to know is that to receive your funds your fundraiser cannot be on going. Funds are only transferred to your bank account once the fundraiser ends.
The payouts of the fundraiser is made 14 days after the fundraiser ends. Please note Ketto doesn't make payouts to on going fundraisers. Once your fundraiser ends (days remaining are zero) the funds are transferred in 2 weeks time to the bank account shared with Ketto. Please note the 2 week cycle starts only from the date the fundraiser ends and ALL the necessary documents have been uploaded. For eg if your fundraiser ends on 1st Jan and you only upload all necessary compliance docs on 7th Jan the payout will happen on 21st Jan (2 weeks). We would highly recommend that you complete the compliance documentation when your fundraiser is running for fast and smooth payout. For more queries here please write to email@example.com
Ketto a charges a flat fee of 10%+ service tax, the balance post the fee will be transferred to your bank account.Additionally there is a flat $45 bank wire transfer fee on USD you have received irrespective of the amount you have raised.
For simplicity and representation purpose Ketto converts all dollars to rupees at 65 conversion rate to show on your fundraiser page but the actually conversion rate you receive will be the day which the funds are finally transferred to your bank account and the rate your bank will provide you.
YES its mandatory to submit and upload all documents and provide all the necessary bank information for Ketto to process and transfer the funds you have raised. ONLY once all documents are provided will the funds be transferred.
A SWIFT code is an international bank code that identifies particular banks worldwide. It’s also known as a Bank Identifier Code (BIC). Bank uses SWIFT codes to send/receive money to/from overseas banks.
The bank branch or relationship manager will be able to provide you the SWIFT code for your bank account. Alternatively you can also contact your banks FOREX department as ask for the SWIFT code applicable to your bank account. Please note the SWIFT code is and 8 or 11 digit alphanumeric code and differs from branch to branch of every bank. It is not IFSC code.
For your reference, swift code would be in the following format: ABCD-EF-GH-IJK
Please login to your account and go to your fundraiser page. You will be able to see on the top right an option to download a file, which would have all donor information.